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SHIPPING INFORMATION

 

Domestic Shipping

FREE standard shipping is available for domestic retail orders totaling $100 or more (qualifying amount must be met after any promotion or discount is applied). Orders of less than $100.00 have a base rate of $7.95. This offer also applies to all APO/FPO addresses. Wholesale shipping rates are available upon request.

All retail orders ship USPS Priority Mail (2-3 business days). If for any reason you require a different carrier (such as UPS), the order must be placed via phone at 800-404-1065 and additional charges may apply.

Expedited Shipping

Genesa currently ships all retail orders USPS priority mail to provide the fastest, most economical service for our customers. Expedited delivery options are typically not available for retail or wholesale orders at this time. However, when necessary, you may phone us and see if there is an earlier shipping date available for a USPS Priority Mail shipment (2-3 business days).

International Shipping

International shipping costs vary depending on amount of items ordered and destination. Free shipping offers do not apply to international orders. For more information please visit International Orders HERE.

Tracking

A tracking number will be emailed to the email account affiliated with the order, after the order has shipped.

Shipping Calendar

Same day shipping is typically available for orders received on Monday, Wednesday or Friday if they are placed prior to 11 am PST (Pacific Standard Time). Orders are shipped on Monday, Wednesday and Friday.

 

Holidays or interruptions in typical shipping dates will be noted in our NEWS section. Annual anticipated dates that may cause adjustments in our shipping schedule are noted below for your convenience:


USPS Holidays - 2019

Tuesday, January 1 - New Year's Day
Monday, January 21 - Martin Luther King Jr. Birthday
Monday, February 18 – Washington’s Birthday
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, September 2 - Labor Day
Monday, October 14 - Columbus Day
Monday, November 11 - Veterans' Day
Thursday, November 28 - Thanksgiving Day
Wednesday, December 25 - Christmas Day

USPS Holidays - 2020

Wednesday, January 1 - New Year's Day
Monday, January 20 - Martin Luther King Jr. Birthday
Monday, February 17 – Washington’s Birthday
Monday, May 25 - Memorial Day
Friday, July 3 - Independence Day
Monday, September 7 - Labor Day
Monday, October 12 - Columbus Day
Wednesday, November 11 – Veterans’ Day
Thursday, November 26 - Thanksgiving Day
Friday, December 25 - Christmas Day