Domestic Shipping
FREE standard shipping is available for domestic retail orders totaling $100 or more (qualifying amount must be met after any promotion or discount is applied). Orders of less than $100.00 have a base rate of $7.95. This offer also applies to all APO/FPO addresses. Wholesale shipping rates are available upon request.
All retail orders ship USPS Priority Mail (2-3 business days). If for any reason you require a different carrier (such as UPS), the order must be placed via phone at 800-404-1065 and additional charges may apply.
Expedited Shipping
Genesa currently ships all retail orders USPS priority mail to provide the fastest, most economical service for our customers. Expedited delivery options are typically not available for retail or wholesale orders at this time. However, when necessary, you may phone us and see if there is an earlier shipping date available for a USPS Priority Mail shipment (2-3 business days).
International Shipping
International shipping costs vary depending on amount of items ordered and destination. Free shipping offers do not apply to international orders. For more information please visit International Orders HERE.
Tracking
A tracking number will be emailed to the email account affiliated with the order, after the order has shipped.
Shipping Calendar
Most orders ship on weekdays excluding holidays.
Holidays or interruptions in typical shipping dates will be noted in our NEWS section. From time to time there may be a slight delay with a shipment due to issues beyond our control, such as freight delays. In those instances, shipments will resume as quickly as possible.
Annual anticipated dates that may cause adjustments in our shipping schedule are noted below for your convenience:
USPS Holidays
Friday, New Year’s Day
Monday, Washington’s Birthday
Monday, Memorial Day
Monday, Juneteenth
Monday, Independence Day
Monday, Labor Day
Monday, Columbus Day
Friday, Veterans Day
Thursday, Thanksgiving Day
Monday, Christmas Day